Track Your Order with Ease - E-Tracking Number Guide


Effortless Order Tracking with J&G® Jewelry Store

Stay Informed Every Step of the Way: Easily track your J&G® Jewelry Store orders with our convenient e-tracking system.

Understanding Your E-Tracking Number: Learn how to identify and use your unique e-tracking number.

Tracking Your Order Online: Access our user-friendly tracking portal to monitor your order's progress.

Locate Your Package with Precision: Access real-time tracking information and detailed delivery updates.

Receiving Delivery Updates: Stay informed via email and SMS notifications about your order's status.

Enjoy Peace of Mind with Timely Deliveries: Rest assured knowing your order is on its way and will arrive promptly.

Resolving Delivery Issues: Contact our customer support team if you have any questions or concerns regarding your delivery. 

Looking to track your order?

When your Order ships out, you will receive a Shipping Confirmation email from with your tracking number included in it. Depending on the product ordered, the email could take up to 3 business days to be sent. Once you receive the email, enter your tracking number below to easily check on your delivery status.

Things to Keep in Mind:

Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed - Your order has been shipped out and is in transit to the local post office. Tracking should be updating within a few business days. Depending on the destination, the order may take 3 to 15 business days to be delivered.

If you see any irrelevant ads on the tracking popup, we are sincerely sorry. We use a third-party order tracking service to ensure the best tracking result so we have no way of controlling the ads shown on it. Thank you for your understanding.

Happy shopping!