1. Introduction

Gross Glanz LLC ("we," "us," "our") operates the jewelleryandgold.com website (the "Service"). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your Personal Information when you use our Service. By using the Service, you consent to the data practices described in this statement.

2. Personal Information We Collect

We collect information to provide and improve our Service to you.

• Information You Provide Directly: This includes contact details (name, billing/shipping address, email, phone number), payment information, and account credentials.
• Information Collected Automatically ("Device Information"): When you access the Service, we automatically collect certain information about your device, including your IP address, web browser, time zone, and cookies. We also collect information about your browsing activity, such as the pages you view and your interactions with the Service, using technologies like cookies, log files, web beacons, tags, and pixels.
• Information from Third Parties: We may receive information about you from third-party sources, including our payment processors, advertising partners, and data analytics providers.

3. How We Use Your Personal Information

We use the information we collect for various legitimate business purposes:

• To Fulfill Our Service: To process and fulfill your orders, manage payments, arrange for shipping, and provide you with invoices and order confirmations.
• To Communicate With You: To provide customer support and respond to your inquiries.
• For Marketing and Advertising: To provide you with targeted advertisements, marketing communications, and promotional offers that we believe may be of interest to you. This includes remarketing and interest-based advertising.
• For Security and Fraud Prevention: To screen orders for potential risk or fraud, and to protect the security and integrity of our Service.
• For Analytics and Improvement: To analyze user behavior, improve and optimize our Service, and assess the success of our marketing campaigns.
• For Legal Compliance: To comply with applicable laws, regulations, and legal processes, or to respond to a subpoena, search warrant, or other lawful request for information.

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your information as described above.

• Service Providers: We share information with third-party companies that provide services on our behalf, such as Shopify (our e-commerce platform), payment gateways, shipping carriers, and marketing automation platforms.
• Advertising Partners: We may share information with advertising partners to display targeted ads to you on other websites.
• Business Transfers: In the event of a merger, acquisition, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Obligations: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to protect and defend our rights or property.

5. Your Rights and Choices (GDPR, CCPA/CPRA)

Depending on your jurisdiction (e.g., EEA, UK, California), you may have certain rights regarding your personal information.

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Correction: You can request that we correct any inaccurate information.
• Right to Deletion ('Right to be Forgotten'): You can request that we delete your personal information.
• Right to Opt-Out of Sale or Sharing: California residents have the right to opt out of the "sale" or "sharing" of their personal information. You can exercise this right on our "Do Not Sell or Share My Personal Information" page.
• Right to Limit Use for Targeted Advertising: You can opt out of targeted advertising on our "Opt-Out of Targeted Advertising" page.

To exercise these rights, please contact us. We reserve the right to verify your identity before responding to such requests.

6. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, or country where the data protection laws may differ. By using our Service and providing us with your information, you expressly consent to this transfer, processing, and storage.

7. Data Retention

We will maintain your Order Information for our records for as long as necessary to fulfill the purposes outlined in this policy and to comply with our legal and financial obligations, unless and until you ask us to delete this information.

8. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot and do not guarantee "perfect security" or the absolute security of your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time at our sole discretion. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

For more information about our privacy practices, or if you have questions, please contact us by e-mail at contact@jewelleryandgold.com.